Terms of Service

Last updated: December 22, 2025

These Terms of Service (“Terms”) govern your use of the Utility Meter Reader mobile application (the “App”) and any related website, services, and content (collectively, the “Service”). By downloading, installing, accessing, or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. Eligibility

You may use the Service only if you:

• Are at least 13 years old (or the minimum age required in your jurisdiction); and
• Have the legal capacity to enter into a binding agreement.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” in these Terms includes that organization.

2. Description of the Service

The Service allows you to:

• Record and track utility meter readings (such as electricity and water) for multiple units.
• Review historical readings and usage summaries.
• Export certain data (for example, CSV files) subject to feature limits and subscriptions.

The Service may offer both a free tier and paid subscription plans. Features, limits, and availability may vary between tiers and may be updated over time.

3. Subscriptions and Purchases

3.1 Billing and Payment

Paid subscriptions and in‑app purchases are processed through Apple using your Apple ID account. All prices, billing, and payment terms are governed by Apple’s applicable terms and conditions.

We do not receive or store your full payment card details. Apple may charge taxes or other fees as required by law.

3.2 Subscription Term and Renewal

• Subscriptions may be offered on a recurring basis (e.g., monthly, 6‑month, yearly).
• Subscriptions automatically renew at the end of each period unless you cancel at least 24 hours before renewal.
• Your Apple ID account will be charged within 24 hours before the current period ends.

You can manage or cancel your subscription at any time in your Apple ID account settings.

3.3 Trials and Promotions

We may offer free trials or promotional pricing from time to time. Any trial period, promotional terms, or eligibility conditions will be described in the App or on our website. We may modify or discontinue promotions at any time.

3.4 Refunds

Refunds for subscriptions and in‑app purchases are handled by Apple according to its refund policies. If you believe you are entitled to a refund, you must request it directly from Apple via the App Store support.

We are not obligated to provide refunds or credits beyond what is required by applicable law.

4. Feature Availability and Limitations

Certain features may be limited or available only to subscribers. For example:

• Free users may have a limit on the number of units they can track.
• Free users may have time‑based or usage‑based limits on data export (e.g., CSV exports).
• Subscribers may unlock unlimited units, enhanced export options, or other “Pro” features.

We may change feature sets, limitations, and subscription benefits from time to time. Where possible, we will aim to keep such changes reasonable and consistent with the nature of the Service.

5. Your Data and Content

5.1 Data You Enter

You may enter data such as meter readings, unit names, bill amounts, and related details. You remain responsible for:

• The accuracy, completeness, and legality of the data you enter.
• Backing up any important data, including using export features where available.

We are not responsible for any loss of data. You should periodically export or back up your data if it is important to you.

5.2 Storage and Access

Your data may be stored locally on your device and may be included in device or cloud backups (e.g., iCloud), depending on your device settings. We may also process limited usage and subscription information via third‑party providers as described in our Privacy Policy.

6. Advertising

The free version of the Service may display third‑party advertisements (for example, using Google AdMob). We do not control the specific content of those ads, but we aim to work with advertising partners that follow applicable legal and content standards.

Interactions with any advertisers, including purchases of goods or services, are solely between you and the advertiser. We are not responsible for any loss or damage from such dealings.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and share information. By using the Service, you agree to the practices described in the Privacy Policy.

8. Intellectual Property

All rights, title, and interest in and to the Service (excluding your own data) are owned by us or our licensors, including but not limited to:

• The App’s design, layout, and user interface
• Text, graphics, icons, and images
• Logos, names, trademarks, and branding
• Software code and underlying technology

We grant you a limited, non‑exclusive, non‑transferable, revocable license to use the Service for your personal, non‑commercial use, subject to these Terms.

You may not:

• Copy, modify, or create derivative works based on the Service.
• Reverse engineer, decompile, or attempt to extract source code (except where permitted by law).
• Remove or obscure any copyright, trademark, or proprietary notices.

9. Prohibited Uses

You agree not to use the Service to:

• Violate any applicable law, regulation, or third‑party rights.
• Upload or distribute malicious software (e.g., viruses, malware).
• Attempt to gain unauthorized access to systems, accounts, or data.
• Interfere with or disrupt the integrity or performance of the Service.
• Engage in any activity that could harm, disable, or overburden the Service.

We may suspend or terminate your access if we reasonably believe you have violated these Terms or pose a security, legal, or operational risk.

10. Third‑Party Services

The Service may integrate with or rely on third‑party services (such as Apple, Google AdMob, RevenueCat, or analytics providers). We are not responsible for:

• The availability, accuracy, or content of third‑party services.
• Any loss or damage arising from your use of such services.

Your use of third‑party services is subject to their own terms and privacy policies.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non‑infringement.

We do not guarantee that:

• The Service will be error‑free, uninterrupted, or secure.
• Any data, reports, or calculations are accurate, complete, or suitable for any specific purpose.

You use the Service at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, profits, or business), arising out of or in connection with your use of the Service.
• Our total cumulative liability for any claims relating to the Service will not exceed the amount you paid (if any) for the Service in the three (3) months preceding the event giving rise to the claim, or the minimum amount required by law if greater.

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you.

13. Changes to the Service and Terms

We may modify, suspend, or discontinue the Service (in whole or in part) at any time.

We may also update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page, and may provide additional notice where appropriate.

Your continued use of the Service after changes become effective means you agree to the updated Terms. If you do not agree, you must stop using the Service.

14. Termination

You may stop using the Service at any time by uninstalling the App and discontinuing your use.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or pose a risk to the Service or others.

Upon termination, your right to use the Service will cease immediately. Any provisions that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and dispute provisions) will continue to apply.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of your country or region of residence, without regard to its conflict of law principles, unless a different governing law is required by mandatory local law.

Any disputes arising out of or related to these Terms or the Service will be subject to the exclusive jurisdiction of the courts in the place where you reside, unless local law requires otherwise.

16. Contact Us

If you have any questions or concerns about these Terms or the Service, please contact us at:

Email: support@multishootsoft.com